Moved abroad? How to change your country of residence on a crypto exchange account

How to change your country of residence on Binance

On the website, step by step:

1. Log in, hover over the profile icon, click [Account] and go to [Identification].
2. Scroll down and click [Edit Address].
3. Select the residential country you are updating to and click [Continue].
4. Fill in the address details and click [Continue].
5. Follow the instructions and click [Upload] to upload a proof of address.
6. Wait. “Your Proof of Address may take up to 1-2 working days to be reviewed.” You are notified of the result, and the page says there is no need to contact support in the meantime.

The document is the part to get right first time.

What the proof of address has to show

The document is checked against five things, listed on Binance’s proof-of-address page: your name, matching the ID you verified with; the home address, matching what you typed; a date of issue; the issuing authority; and something that identifies that authority, such as a logo or a website. It must also be inside the validity window for the new country, which the page sets at 6 months in most places and shorter in a listed group of countries.

What gets refused is as instructive as what passes. Mobile phone bills, payslips, delivery receipts, documents addressed to a PO box, and anything in black and white or photocopied are on the refused list. A paperless bank statement or utility bill downloaded as a colour PDF from the provider satisfies every rule at once. The full accepted and refused lists, with the validity table by country, are in proof of address rejected.

A certificate of residence from local government is on the accepted list. Separately, Binance’s identity update page gives users resident in a listed group of countries a direct link to reset their verification.

What a new country can change on the account

Why Binance may reset your KYC after you move

Binance’s FAQ answers “Why do I have to reset KYC if I just want to update my address?” directly: different countries regulate exchanges differently, and when you move “Binance must ensure that your account complies with the specific regulations of your new residence”, which “might involve resetting your KYC”. If that happens, you go through the document and face steps again, with the same waits as a first verification, and the account may be limited to withdrawals until it clears. The waits are described in how long verification takes.

Futures and other products that disappear after a country change

The same FAQ: “If you change your country of residence, there is a possibility that you may not have access to the same products or might gain access to new ones based on local regulations.” The FAQ does not list which products; if one matters to you, ask support about availability in the new country before you update, not after. Add payment methods from the new country once the residence update has cleared.

If the exchange does not serve your new country

Some destinations are not served at all. Binance’s address page gives one example of a residency change that it says “is not possible in the short term”, and the account’s own notice tells you how your case is treated. For those moves, updating the residence does not open a new door; it tells you which door is now closed. What remains is to withdraw, by the date in any notice, to a wallet or account you control, or to wait for a change in the exchange’s status.

Changing country of residence on Kraken and Coinbase

Kraken’s account information page (updated 3 September 2026) separates two cases. Travelling: “no updates are needed to deposit and/or withdraw funds”. A new residency: sign in on the support site, open the Change Account Info form, choose the account type, choose Address, and attach “a valid proof of address document for the new address”. The page also says that personal details submitted for verification cannot be changed by hand afterwards, which is why the form exists.

Coinbase’s country page is stricter about the state of the account first. A country change “can only be done from your desktop browser and requires a zero cash balance”, open orders and pending transfers have to be closed, an affiliated account affected by the change may have to be closed, and the documents are an updated photo ID plus a proof of address. Coinbase says the change “may affect the services available to you” and that some products “may be restricted in your new country because of regulatory requirements”, which is Binance’s products warning in different words. The common shape across the three: proof of address for the new country, a review, and a product list that changes with the flag.

When the passport and the residence differ

A passport from one country and an address in another is allowed. Verification asks for residence and for the document’s issuing country separately, and both can be true at once.

Binance has extra steps for this case, described on its migrant residents page. After the usual identity verification, the app asks:

• whether you have “visited the specified country within the last 12 months”;
• whether you have “current financial ties or business transactions with the specified country”;
• for your residential address, which must match the proof of address you then upload.

The same page repeats the limit of 10 verification attempts per day. Answer the two questions truthfully.

If your nationality itself changed, that is a separate update with the new passport, covered in updating verified identity details.

Why a VPN or a borrowed address makes a move worse

Using a VPN or a relative’s address to keep the account looking like it never moved is the worst response to a move. Binance’s terms say you “must not attempt in any way to circumvent any such restriction, including by use of any virtual private network to modify your internet protocol address”, and they list identity verification problems among the grounds for restricting an account. A borrowed or old address is also one you cannot back with a proof of address in your name if a review asks for it later.

What to do first when you move country

1. Before moving, check whether the exchange serves the destination. If not, plan the withdrawal while everything still works.
2. Collect a proof of address in the new country as soon as you have one: a bank statement or a utility bill in your name, dated and within validity.
3. Update the residence from the identification settings. Do not change the email, phone or password in the same week; each change adds a withdrawal hold.
4. If verification resets, complete it promptly: the account is limited until it clears.
5. Check which products are now available, and close positions in any that are not.
6. Update the proof of address again if the exchange asks.